Support

IMPORTANT NOTIFICATION

How to Update the Password on Your Mobile App

This app is a mobile portal to access data from Black Knight Data & Analytics. Black Knight is enforcing a password change on their service every 90 days.This affects your mobile app because it needs to use the same account information, so the stored password on your mobile app will also need to be updated.

If you are receiving a message on the app that your login is invalid, the most likely issue is that your stored login information is out of date.

APPLE USERS: How to update your login

  1. Open the Settings screen of the app and scroll to the bottom of the screen
  2. Select Log Out
  3. Log back in using the same username and password you use on titlepro247.com

ANDROID USERS: How to update your login

  1. Open the Settings screen of the app
  2. Completely clear, and carefully re-enter your username and password, using the same information you use on titlepro247.com.
  3. Scroll down to the bottom of the screen and select Save. Important! If you do not hit save, your updated information will not be applied.

FAQ’s

I’m not able to login. 
To use the application, you must have an account and a valid Security Code.
If you have this information, and are receiving an Invalid Login error (code 18), generally this indicates your account credentials (username, password, security code) are incorrect or more commonly, mis-typed. Please completely clear your login information, and carefully re-enter it. If you continue to experience issues logging in, please contact us.

How can I get an account?
Accounts are provided by title representatives participating in use of the application. To inquire about setting up an account, contact your local title rep/title company.

Device Support

Android


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  • Sync Saved Files & Reports Between Devices

  • Warning: preg_match() expects parameter 2 to be string, array given in /home/customer/www/redshedwp.com/public_html/wp-includes/class-simplepie.php on line 2620
  • Common login issues (and how to fix them)

  • Warning: preg_match() expects parameter 2 to be string, array given in /home/customer/www/redshedwp.com/public_html/wp-includes/class-simplepie.php on line 2620
  • Login Issues (Code 16, 17, 18)

  • Warning: preg_match() expects parameter 2 to be string, array given in /home/customer/www/redshedwp.com/public_html/wp-includes/class-simplepie.php on line 2620
  • Sharing Files & Reports

  • Warning: preg_match() expects parameter 2 to be string, array given in /home/customer/www/redshedwp.com/public_html/wp-includes/class-simplepie.php on line 2620
  • Android: Walking Farm®

  • Warning: preg_match() expects parameter 2 to be string, array given in /home/customer/www/redshedwp.com/public_html/wp-includes/class-simplepie.php on line 2620
  • Android: Find a Farm

  • Warning: preg_match() expects parameter 2 to be string, array given in /home/customer/www/redshedwp.com/public_html/wp-includes/class-simplepie.php on line 2620
  • Camera View is Not Working on My Device

  • Warning: preg_match() expects parameter 2 to be string, array given in /home/customer/www/redshedwp.com/public_html/wp-includes/class-simplepie.php on line 2620
  • Android: Camera View – Check if Your Device is Supported

  • Warning: preg_match() expects parameter 2 to be string, array given in /home/customer/www/redshedwp.com/public_html/wp-includes/class-simplepie.php on line 2620
  • Android: Camera View Shutter Button is Always Red / Never Turns Green

  • Warning: preg_match() expects parameter 2 to be string, array given in /home/customer/www/redshedwp.com/public_html/wp-includes/class-simplepie.php on line 2620
  • Android: Compass Calibration

Apple (iPhone, iPad, iPod Touch)


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  • Sync Saved Files & Reports Between Devices

  • Warning: preg_match() expects parameter 2 to be string, array given in /home/customer/www/redshedwp.com/public_html/wp-includes/class-simplepie.php on line 2620
  • iOS 11 Update

  • Warning: preg_match() expects parameter 2 to be string, array given in /home/customer/www/redshedwp.com/public_html/wp-includes/class-simplepie.php on line 2620
  • Common login issues (and how to fix them)

  • Warning: preg_match() expects parameter 2 to be string, array given in /home/customer/www/redshedwp.com/public_html/wp-includes/class-simplepie.php on line 2620
  • Backing up your Farm Data to Apple’s iCloud

  • Warning: preg_match() expects parameter 2 to be string, array given in /home/customer/www/redshedwp.com/public_html/wp-includes/class-simplepie.php on line 2620
  • Login Issues (Code 16, 17, 18)

  • Warning: preg_match() expects parameter 2 to be string, array given in /home/customer/www/redshedwp.com/public_html/wp-includes/class-simplepie.php on line 2620
  • Sharing Files & Reports

  • Warning: preg_match() expects parameter 2 to be string, array given in /home/customer/www/redshedwp.com/public_html/wp-includes/class-simplepie.php on line 2620
  • Recorded Document Files / Images

  • Warning: preg_match() expects parameter 2 to be string, array given in /home/customer/www/redshedwp.com/public_html/wp-includes/class-simplepie.php on line 2620
  • Apple: Walking Farm®

  • Warning: preg_match() expects parameter 2 to be string, array given in /home/customer/www/redshedwp.com/public_html/wp-includes/class-simplepie.php on line 2620
  • Apple: Find a Farm

  • Warning: preg_match() expects parameter 2 to be string, array given in /home/customer/www/redshedwp.com/public_html/wp-includes/class-simplepie.php on line 2620
  • Camera View is Not Working on My Device

Contact Us

If you have a question that has not been answered here, please open a support ticket.

Support hours: Monday-Friday 8:00 AM-5:00 PM CST

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    Error Code
    If you are receiving an error, please indicate the code listed at the end of the error message

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